Government using machine learning to help create draft plans for NDIS participants, documents reveal

NDIA defines machine learning as a subset of AI that uses algorithms to learn from data and make decisions or predictions.

National Disability Insurance Agency staff are using machine learning to help create draft plans for NDIS participants, documents obtained by Guardian Australia reveal.

Documents related to NDIA’s use of AI released under freedom of information laws showed 300 staff participated in a six-month trial of Microsoft’s Copilot AI from January last year.

Josh Taylor and Kate Lyons
The Guardian
Thursday 13th November, 2025

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