Formerly the Taxi Services Commission, this is the new regulator of the commercial passenger vehicle industry. This industry includes unbooked services (taxi rank and hail) and booked services (taxis, hire cars and rideshare vehicles) and also issue driving instructor authorities.

Aim: To work in partnership with the commercial passenger vehicle industry to ensure services for customers are safe and more accessible.

We regulate in line with the Commercial Passenger Vehicle Industry Act 2017, the Road Safety Act (1986) and the Commercial Passenger Vehicle Industry Regulations 2018.

Key functions include: