The Victorian Disability Worker Commission takes complaints about any Victorian disability worker. The complaints service is independent, impartial and free.

We are a unique regulator because our focus is on individual workers. We regulate all disability workers in Victoria, regardless of the funding source of the service.

In handling complaints about individual disability workers, we aim to promote the quality, safety, responsiveness and sustainability of the disability workforce.

If you are not sure whether you want to make a complaint, you can still call us to talk about what is happening for you. We can help you with advice and information, and you can decide if you want to make a complaint