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National
(03) 9342 1400

The ASU is the largest union of workers in the social and community services (SACS) sector. The ASU exists to defend and advance the rights of our members. By acting…

National
1800 951 822 (free call)

The Aged Care Quality and Safety Commission commenced operation on 1 January 2019. Its role is to protect and enhance the safety, health, well-being and quality of life of people…

The Ombudsman’s office can help people with disability sort out problems with Australian Government agencies that provide programs specifically for people with disability such as: National Disability Insurance Scheme Disability…

Statewide
1300 372 888

Free and confidential dispute resolution services, providing telephone advice and mediation. This does not include disputes under the Family Law Act 1975 (Cth) or involving family violence. The Dispute Settlement…

Statewide
Online Complaint Form
1300 362 072

The Victorian Ombudsman takes complaints about Victorian state and local government departments and agencies. We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably…

Statewide
General Enquiry Online Form
1300 55 81 81

Consumer Affairs Victoria is a business unit of the Department of Justice & Regulation, within the Victorian government. We are Victoria’s consumer affairs regulator. Our purpose is to help Victorians…

National
Online complaint
1800 062 058

The Telecommunications Industry Ombudsman provides an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or internet service in Australia. Our service…

National
1300 363 992

An independent agency investigating breech of privacy complaints. The Office of the Australian Information Commissioner (OAIC) can investigate privacy complaints from individuals about Australian and Norfolk Island Government agencies, and…

National
1800 800 110

The National Disability Insurance Agency (NDIA) welcomes feedback, including complaints. We believe people have a right to speak up as it helps us to see what works, what doesn’t and…

ACNC takes complaints about Charities, and not for profit organisations. The Australian Charities and Not-for-profits Commission (ACNC) is the independent national regulator of charities. The ACNC has been set up…

National
1300 300 630: within Australia

ASIC is Australia’s corporate, markets and financial services regulator. We contribute to Australia’s economic reputation and wellbeing by ensuring that Australia’s financial markets are fair and transparent, supported by confident…

Statewide
1300 891 848

Complaints and Dispute resolution service dealing with the Equal Opportunities Act 2010, the Charter of Human Rights and Responsibilities and the Racial and Religious Tolerance Act 2001. The Victorian Equal…