Complaint mechanisms: Reporting pathways for violence, abuse, neglect and exploitation

The report found that a lot of violence, abuse, neglect, and exploitation experienced by people with disability is related to being segregated or institutionalised, discrimination and negative attitudes.

It said that complaint mechanisms are not equipped to make systemic changes which are needed to prevent and address violence, abuse, neglect and exploitation.

The report identifies several improvements that could be made to existing complaints mechanisms including:

  • providing access to information and making information consistent
  • having dedicated reporting pathways for violence, abuse, neglect and exploitation
  • having supported decision-making available for those making a complaint.
University of Sydney, the University of Melbourne and the University of Technology Sydney.
Disability Royal Commission
Tuesday 15th November, 2022

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