The Health Services Commissioner receives and resolves complaints about health service providers with a view to improving the quality of health services for everybody.
Grant started his career as a registered nurse in general and radiation oncology settings and in acute palliative care units. In the mid 1990s he was seconded into Queensland Health to assist in the development of Queensland’s palliative care policies, Queensland’s health outcomes and the impacts of newly emerging guardianship legislation. He moved to Melbourne in late 1999 to take up a position with the Victorian Department of Human Services undertaking similar work. He commenced work in the office of the Federal Commissioner for Complaints in early 2001 and stayed during its metamorphosis into the Federal office of the Aged Care Commissioner where he was Investigations Manager. In October 2009, he commenced in the Office of the Health Services Commissioner as Deputy Commissioner. He was appointed Acting Health Services Commissioner on 1 January 2013.
He holds a Bachelor of Nursing (ACU), a Master of Arts (Research) (QUT) in applied ethics and a PhD (Melbourne) in applied ethics.
Facilitated by: Graeme Inness,
Former Disability Discrimination Commissioner, Australian Human Rights Commission
This conversation, moderated by Graeme Innes, former Disability Discrimination Commissioner, challenges thinking on ways to influence change. Panellists are asked about the way they advocate for change and how they use their positions of authority to safeguard the rights of people with a disability. How does this help advocates in their work? And what do they see as the hot topics?