When you pay for a product or service yourself, as an NDIS participant, or through your state or territory’s disability support system – you have consumer rights.
Australia’s consumer protection agencies have produced a range of educational materials to help you understand your consumer rights and to help you use these rights if something you pay for isn’t right.
These resources include:
- Your consumer rights: a guide for consumers with disability
- Information for consumers with disability fact sheet
- Your rights when you buy something
- Entering into a contract with a service provider
