This e-learning module demonstrates – from the perspective of NDIS participants – what effective communication looks like, and how it supports choice and control.

Effective communication upholds the rights of people with disabilities to have choice and control and to make decisions about their own lives. With effective communication, workers can support and enable people to express themselves, to be heard and be safe.

The module is made up of three topics that provides you with information, scenarios, tips, and practical actions that can be taken to reduce risks associated with the communication support needs of people with disability.

The Supporting Effective Communication module looks at:

• What effective communication looks like and how it supports choice and control.
• The different ways in which we communicate.
• Times when effective communication is very important.
• How workers can support effective communication with people with disability.

The module includes a downloadable ‘Supporting Effective Communication Checklist’ and links to useful resources.