Estimates is a really important part of our democratic process. It’s the time when Senators get to ask questions about what the government is up to. And yesterday it was the National Disability Insurance Agency and the NDIS Quality and Safeguards Commission in the hot seat. And a pretty uncomfortable seat it was.

There were four hours of testimony from the NDIA, the NDIS Quality and Safeguards Commission and the Department of Social Services. Four big things jumped out straight away …