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A person who cannot avoid committing an act of discrimination may apply for an exemption from discrimination law. The purpose of the exemption is to give them a period of…
Special measures It is lawful for a person with a disability to be treated more favourably than people without that disability. This is necessary when a person has special needs…
When you make a complaint, you need to be prepared that the discriminator will say that your complaint is not correct or you are not telling the truth. Some may…
What do you hope to achieve from taking action? Think about what you would like as a result of this process so that steps can be made to attempt to…
Once the Australian Human Rights Commission or Victorian Equal Opportunity and Human Rights Commission receives your complaint, it will: assign a Case Investigations Officer who will be the contact point…
The complaint must be in writing and include supporting documentation. Here are some tips: It does not need to be very long. Include important dates, write what happened and what…
If your complaint is about something that happened a long time ago, it will not be accepted. It is important that you make your complaint within the time allowed by…
You can make a complaint about something that happened to you or you can ask an advocate, family member, friend, or lawyer to make the complaint on your behalf. You…
What complaint do I have? Your complaint should talk about the unfair treatment you experienced. Is it about being refused or denied something? Is it about exclusion? Is it about…
Organisations, businesses and other entities can develop and implement a Disability Action Plan to prevent disability discrimination. Further information is available here: https://www.humanrights.gov.au/our-work/disability-rights/action-plans-and-action-plan-guides The plan identifies potential areas of discrimination,…
It is best to get legal advice in deciding which law you will use to address discrimination. Most of the time the Equal Opportunity Act 2010 (Victoria) and the Disability…
This section aims to be a practical guide to people who have experienced discrimination or care for those who have. It shows how best to lodge a complaint about disability
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DARU is auspiced by DAV and VCOSS with funding from the Victorian Government Office for Disability
