Flowchart description:
- You have a complaint
- Application submitted with Victorian Civil & Administrative Tribunal (VCAT)
- All parties notified
- Directions hearing:
The VCAT Member sets a timetable for the ling of papers and conduct of the proceedings
• Mediation or Compulsory Conference
• Particulars of Complaint
• Particulars of Defence
• Witness Statements
• Other documents for example, medical reports. - Matter resolved at mediation or compulsory conference
OR
Set hearing date - Hearing occurs
- Decision – matter dismissed, injunction, redress or damages
- End matter
- Application to Supreme Court