Process flow chart option 2: Complaint submitted with the Victorian Equal Opportunity & Human Rights Commission

Flowchart description:

1. You have a complaint
2. Complaint submitted with the Victorian Equal Opportunity & Human Rights Commission  (VEOHRC)
3. VEOHRC liaises with all parties re Conciliation Conference
4. Conciliation possible
   OR
   Conciliation impossible (see option 3)
5. Conciliation conference occurs
6. Complaint resolved
   OR
   Conciliation of complaint unresolved (see option 3)