This single charter of rights across aged care is part of the Single Aged Care Quality Framework and takes effect from 1 July 2019. It replaces the four current charters that relate to care recipients’ rights and responsibilities.
It applies to people who receive Government-subsidised aged care services, including:
- residential care
- home care packages
- flexible care
- services provided under the Commonwealth Home Support Programme and the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.
The Charter is easy to read and focuses on high-level consumer rights and provides the same rights to all aged care recipients, regardless of the type of care and services they receive.
