It was revealed that the results from the series of diagnostic tools used in independent assessments would allocate a ‘score’ to participants who would then be matched to some 400 ‘personas’.

Each persona would be developed utilising a complex matrix of information including gender, age and postcode. The persona that a participant matched would determine their funding and supports.

This is a massive movement away from a model where plans were specifically developed for participants based on what was reasonable and necessary for them, as individuals with unique goals and needs.