There has also been a large increase in the number of people disputing these decisions. Between July 2021 and January 2022, an extra 1,423 people with disability have asked the Administrative Appeals Tribunal for a review, a 400% increase in people disputing their NDIS plan.

Not only do these disputes take time and effort on the part of the individuals contesting plans, but the NDIA also spends a lot on external legal firms to represent them at these reviews. In 2020-21 we saw a 30% increase in spending on legal firms, bringing this amount to $17.3 million.